Privacy Policy

Our website respects your privacy and strives to protect your personal data. This Privacy Policy outlines how we collect and use your personal information (under certain circumstances). It also details the procedures in place to ensure the privacy of your information. Finally, this policy defines the options available to you regarding the collection, use, and disclosure of your personal data. By visiting the site directly or through another site, you agree to the practices outlined in this policy.

Protecting your data is very important to us. Thus, your name and other related information will be used according to the guidelines set out in this Privacy Policy. We will collect information when necessary or if it is directly relevant to our transactions with you.

We will retain your data in accordance with the law or for the purposes for which it was collected. You can browse the site without needing to provide any personal information. Your identity remains anonymous throughout your visit, and it will only be disclosed if you have a personal account on the site that you access using a username and password.

1 – Data We Collect:

We may need to collect your information if you wish to register a purchase request for a product from our website.

We collect, store, and process the necessary data to follow up on your purchase from our site to secure any potential claims that may arise later and to provide you with the available services. We may collect personal information including, but not limited to, name, gender, date of birth, email address, mailing address, delivery address (if different), phone number, payment details, and card details.

We use the information you provide to process your requests and to provide you with services and information available on our site that you request. Additionally, we will use the information you provide to manage your account with us and to verify the financial transactions you make online, conduct data download audits from the site, identify visitors to the site, develop page designs and/or content, and customize it for users. We conduct various demographic research and send useful or requested information to users, such as information about products and services, provided that you do not object to us communicating with you about this. Communication will be through email to provide you with details about other products and services if you wish to do so, and if you prefer not to receive any promotional and marketing communications, please opt out of this option at any time.

We may give your name and address to a third party for the purpose of delivering your purchase (e.g., a delivery agent or supplier).

We may be able to store details related to your current order on our site, but we cannot retrieve it directly for security reasons. By logging into your account on the site, you can view the information and details of your purchases that you have requested or will soon request. You can also manage your address details. You should commit to handling your personal data confidentially and not make it available to unauthorized third parties. We do not bear any responsibility for the misuse of passwords unless such misuse is due to our error.

Other Uses of Your Personal Information

We may use your personal information in surveys and marketing research, based on your willingness, for statistical purposes while ensuring complete confidentiality. You have the right to withdraw at any time. We do not send any responses to any third party, and your email address will not be disclosed unless you wish to participate in contests. We keep survey responses completely separate from your email.

We may send information about us, our site, or our other sites, or about our products, sales, or offers, or newsletters related to our group companies or partners. If you do not wish to receive this additional information (or any part of it), please click the “unsubscribe” link in any email sent to you, and we will stop sending this information to you within seven working days (any day except Saturdays, Sundays, and national and religious holidays) of receiving your notification. We will contact you for clarification if the information is unclear.

We may use some data, while ensuring complete privacy and confidentiality on the site, for other purposes, including verifying users’ locations and tracking their visits to the site or links included in the email when they subscribe to receive it. We will provide this anonymous data that does not allow your actual identity to be determined to a third party, such as publishers, for example. However, this data will not lead to identifying you personally (as it is non-identified).

Competitions

In relation to any competition, we use the data to notify winners and announce our offers. You can find more details about the terms of participation in each competition individually.

Other Parties and Site Links

We may transfer your information to other companies in our group or to our agents and contractors to assist us with transactions according to the terms of this Privacy Policy. For example, we may resort to a third party to help us deliver products to you and receive payments from you and use it for statistics and marketing research or to assist our customer service team. We may need to share information with a third party to protect against fraud and mitigate credit risk. If our company or part of it is sold, we may need to transfer our databases that include your personal information. Except as stated in this Privacy Policy, we will not sell or disclose your personal data to any third party without obtaining your prior consent unless it is necessary for the purposes outlined in this Privacy Policy, or if we are required to do so by law. The site may contain advertisements from third parties or links to other sites or frames from other sites. We inform you that we are not responsible for the privacy policies of any third party or the content of those policies applied on other sites, and we are also not responsible to any third party to whom we transfer your data in accordance with this Privacy Policy.

2 – Cookies

Accepting cookies is not a prerequisite for visiting the site. However, we point out that the “basket” functions on the site and ordering any item cannot be used without enabling cookies. Cookies are small text files that allow our server to recognize your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your hard drive. Cookies can be used to detect the Internet Protocol (IP) address, which saves you time when you are on or want to visit the site. We use cookies to ensure your comfort when browsing this site (for example, remembering your identity when you want to modify your shopping cart without having to re-enter your email address) and not to collect other information about you or use it (for example, for targeted marketing purposes). You can set your browser to refuse cookies, but this will limit your use of the site. Please ensure that our use of cookies does not contain any personal or private information and is free from viruses, and this site uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, the Google Analytics service relies on cookies, which are text files placed on your computer. Google will transfer the information generated by cookies about your use of this site (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the site, prepare reports for the site operators about its activity, and provide other services related to site activity and Internet usage. Google may also transfer this information to a third party if required by law or if a third party processes the information on behalf of Google. Google will not link your IP address with any other data it holds. You can refuse to use cookies by selecting the appropriate settings on your browser, but please note that you will not be able to use the full functionality of the site. By using this site, you agree to the processing of your data by Google in the manner and for the purposes described above.

3- Security

We use appropriate security technologies and procedures to prevent any unauthorized or illegal access to your information or its loss or destruction. When we collect data through the site, we store your personal information in a database on a secure electronic server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them by using encryption, such as Secure Socket Layer (SSL). Therefore, it is difficult for any hacker to decrypt your information, as we cannot guarantee protection 100%. We strongly advise you not to send all credit card or debit card details when communicating with us electronically and without encryption. We put in place physical, electronic, and procedural safeguards directly on the process of collecting, storing, and disclosing your information. Our security procedures may require us to ask you to verify your identity before we disclose your personal information to you. It is your responsibility to protect your password and your computer from any unauthorized use.

4 – Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or that you previously transferred to us. You have the right to request that we correct any errors in your personal data, and this will be done free of charge. You also have the right to request that we stop using your personal data for direct marketing purposes at any time.